Zoom, Issues receiving verification emails
Read further if you are having difficulties with Zoom's email verification email.
In the event you need to migrate an existing Zoom account into the Illinois Zoom tenant or to the Illinois PHI Zoom tenant, you will be prompted to verify your email address. Zoom will send an email from no-reply@zoom.us, which will allow you to approve this process.
If you are unable to find this email, please consider the following:
- Check your spam and trash folders for messages from Zoom
- Review any inbox rules that may be routing this message to an alternative folder or separate email account
- Examine any routing rules you may have in place for external messages sent to your inbox at https://ede.techservices.illinois.edu
If you are unable to locate the Zoom verification email after you have checked the above considerations, please enter a ticket at help.uillinois.edu or 217-244-7000.