Multifactor Authentication (MFA): Using Microsoft Authenticator or Duo

Our environment supports multiple Single Sign-On (SSO) systems. The authentication method you use depends on the type of application you are accessing.

The Duo MFA Method will be decommissioned by the end of 2026.  Please install Microsoft Authenticator or another Microsoft MFA method. Multifactor Authentication, Enrollment, Microsoft Authenticator

 

  • Urbana Campus-based applications (such as MyIllini, Outlook, Teams, Zoom, etc.):
    You may choose to use either Microsoft Authenticator or Duo for MFA.
  • Illinois Administrative System-based applications (such as NetID Center, My UI Info, iBuy, etc.):
    Duo is required; Microsoft Authenticator is not supported for these logins.

Using Microsoft Authenticator for Campus Applications

If you do not have Microsoft Authenticator set up:

  1. Download the Microsoft Authenticator app:
  • iOS and iPadOS (15.0 or later)
  • Android (8.0 or later)
  • Add Microsoft Authenticator as a sign-in method:
    Go to https://aka.ms/mfasetup and follow the prompts.
    Note: You will need to perform MFA (using Duo) to add a new method.

If you already have Microsoft Authenticator set up:

  1. When signing in to a campus-based application, you will see a screen like this:
     Screen shows the "Other ways to sign in" Option. 
  2. Click Other ways to sign in.
  3. Select Approve a request on my Microsoft Authenticator app.

   This is a screen shot of the options when you click on Other Ways to Sign In.


Important Note: 

  • Microsoft Authenticator does not work for any login that is behind the Illinois Administrative System-based SSO.
    You must continue to use Duo for these logins.

 



Keywords:
MFA, Multi-factor authentication, Microsoft authenticator, Duo, Duo Mobile, Sign-in, SSO, Authentication app 
Doc ID:
143926
Owned by:
Identity and Access Management G. in University of Illinois Technology Services
Created:
2024-10-21
Updated:
2026-09-25
Sites:
University of Illinois Technology Services