Email, Stop Redirecting Emails to Alternative Email Address

Electronic Directory Editor (EDE)

EDE allows you to change the address that emails are forwarded to when a sender addresses mail to your NetID@illinois.edu email address. By default, the mail field in EDE should be set to YourNetID@mx.uillinois.edu (where "YourNetID" is replaced by your Illinois NetID), which will deliver emails to your Illinois Outlook account.

If emails are not being delivered to your Outlook account, you can change your EDE settings by following these steps:

1. Navigate to the EDE website, https://ede.techservices.illinois.edu, and log in if it does not log you in automatically.
2. Look for the field labeled mail, and replace the existing email address with your NetID@mx.uillinois.edu email address.
   • If you have no forwarding address set, the mail field will be blank with a button that says Add this field. Clicking this button will give you a box to enter your email address.
3. Click the APPLY to save your changes.
4. Allow up to 4 hours for your newly changed forwarding address to sync with the Illinois email system before confirming that emails are delivered as you expect.

Note for Staff/Faculty: Staff/faculty members are not allowed to redirect email, and are unable to edit the mail field in EDE. If you are a staff/faculty member and need to modify EDE to disable mail forwarding, please contact the Technology Services Help Desk at consult@illinois.edu or by phone at 217-244-7000. See Privacy & Cybersecurity, Faculty and Staff Email Auto-forwarding Retirement FAQ for more information.

For more information about email forwarding and redirection using EDE, please see Email, How to set up email forwarding.

Inbox Rules

Outlook also allows you to set up inbox rules to forward and redirect mail. This can cause emails to be redirected unexpectedly, even if EDE is set up correctly.

Instructions for managing inbox rules, including deletion, can be found here: Manage email message by using rules in Outlook.