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Adobe, Creative Cloud, Self-Service Installation

Campus-managed Adobe Creative Cloud apps keep themselves updated via Software Center (Windows) and Managed Software Center (Mac). However, some areas of work require newer versions than campus releases. In those cases, you may follow the steps in this tutorial to install Adobe's Self-Service Creative Cloud apps. If you would like assistance, please contact the IT Partners @ Gies Help Desk - helpdesk@business.illinois.edu or 217-244-0812.

Before you start, please make sure you have activated/renewed the annual "Adobe Creative Cloud for Enterprise Staff" license through WebStore. After activating, please wait for 2 hours before proceeding with the installation below.

Index

Adobe, Creative Cloud, Uninstall on Windows and macOSThis page 

Select your operating system.

Windows

Open your browser of choice and navigate to adobe.com

At the top right select "Sign in"

Enter your Illinois email address and select "Continue"

This will redirect to the Illinois login

Select or re-enter your Illinois e-mail address

Next, enter your Illinois password and complete your preferred 2FA method

On adobe.com select the blue circle/profile picture at the top-right

Select "Manage Account"

Near the bottom/middle of the page, select "View all apps and services"

On the resulting "Included in your plan" page, select the "Access your apps and services" button at the top-right

Note: Adobe sometimes alters where software listings are located on their site's pages. You may have to use your best judgment if something has moved.

Scroll down to the middle of the resulting window and select "Download" on the "Creative Cloud" listing

Run the downloaded file located in your "Downloads" folder

Double-click on this file to begin the self-service version of Creative Cloud

This will install a fresh copy of a self-service version of Creative Cloud

Select "Continue" to begin the installation

Complete or skip the questionnaire when prompted

Allow Adobe Creative Cloud to complete its installation to 100%

Once you've re-installed Creative Cloud, you can sign out of adobe.com in your browser.

Use the new Creative Cloud Desktop's "Install" options, listed under each app you want to install. Please only install the apps you plan to use.

Mac

Open your browser of choice and navigate to adobe.com

At the top right select "Sign in"

Enter your Illinois email address and select "Continue"

This will redirect to the Illinois login

Select or re-enter your Illinois e-mail address

Next, enter your Illinois password and complete your preferred 2FA method

On adobe.com select the blue circle/profile picture at the top-right

Select "Manage Account"

Near the bottom/middle of the page, select "View all apps and services"

On the resulting "Included in your plan" page, select the "Access your apps and services" button at the top/right

Note: Adobe sometimes alters where software listings are located on their site's pages. You may have to use your best judgment if something has moved.

Scroll down near the bottom of the resulting window and select "Download" on the "Creative Cloud" listing

Run the downloaded file located in your "Downloads" folder

Click on the downloaded file to begin the self-service version of Creative Cloud

This will install a fresh copy of a self-service version of Creative Cloud

Select "Continue" to begin the installation

Complete or skip the questionnaire when prompted

Allow Adobe Creative Cloud to complete its installation to 100%

Allow Creative Cloud to install to 100%

Once you've re-installed Creative Cloud, you can sign out of adobe.com in your browser

Use the new Creative Cloud Desktop's "Install" options, listed under each app you want to install. Please only install the apps you plan to use.



Keywords"Adobe CC", "self service", managed, permission, update, software, tutorial   Doc ID132956
OwnerEthan C.GroupUI Gies College of Business
Created2023-11-22 10:07:34Updated2024-08-05 14:43:50
SitesUI Gies College of Business
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