• Outlook on Windows
• Outlook Online

Outlook on Windows

In the Ribbon, look for the "Junk" menu

If you have enabled Simplified Ribbon (with smaller icons and fewer descriptions), look for the "Junk" menu here

Select "Junk E-mail Options..."

Select the "Safe Senders" tab and select "Add..."

Enter an email address or domain that will not be moved to your junk folder

Note: If you are entering a domain, include the "@" symbol

Select "OK"

Before closing "Junk Email Options," select "Apply" to save your changes

Outlook Online

Open Settings by selecting the gear icon on the top-right corner of the screen

Select "Mail" > "Junk email"

Scroll to "Senders" > "Safe senders and domains" and select "Add safe sender"

Enter an email address or domain that will not be moved to your junk folder

Note: If you are entering a domain, do not include the "@" symbol

Select "OK"

Select "Save" for the changes to take effect