1. UC, Help Using Lync
  2. UC, Minimum Lync and Skype for Business Client Versions Required
  3. UC, Skype for Business 2015, Why do I see Skype for Business when I'm using Lync?
  4. Skype for Business, Lync 2011 for Mac Installation
  5. UC Help: Getting Ready for Lync
  6. UC, Lync 2013, Make, Receive, and Manage a Lync 2013 Audio Call on Windows
  7. Pinnacle, Requesting a New Lync-to-Lync Account
  8. UC, Skype for Business, Setting Up Lync/Skype Client for Windows
  9. College of FAA, Guides and FAQs, Lync / Skype for Business, Important Links
  10. Pinnacle, Requesting a New Individual Lync / Skype Account
  11. Pinnacle, Disconnecting a Lync Account (Individual, Role-Based, Common Area, Lync-to-Lync)
  12. Pinnacle, Changing Existing Lync Accounts (Individual, Role-Based, Common Area, Lync-to-Lync)
  13. Pinnacle, Requesting a New Role-Based Lync Account
  14. UC, Lync or Skype for Business, Outlook Training
  15. Pinnacle, Requesting a New Lync Response Group with a New Telephone Number
  16. Pinnacle, Requesting a New Common Area Lync Account
  17. Lync, Call Transferring, I can't transfer calls, agent anonymity work around
  18. UC, Skype for Business 2015, Lync is now Skype for Business — see what's new
  19. UC, Lync or Skype for Business Graduate Students
  20. Skype for Business, Changes to Phone Number, Activation, Create, Lync Type, or Calling Policy
  21. Pinnacle, Requesting a New Lync Response Group to an Existing Telephone Number
  22. Pinnacle, Requesting Changes to a Lync Response Group
  23. Persistent Chat, Broadcast a Message to More Than One Chat Room in Lync/Skype for Business
  24. Lync or Skype for Business, How to reset the PIN
  25. Skype for Business, Known Limitations of Mac Lync 2011
  26. Lync/Skype for Business: Dialing Terms of Service and NCOS Codes
  27. Skype for Business E911 Location Use Cases
  28. Skype for Business, Private Lines
  29. Pinnacle, Quick Start Guide
  30. Skype for Business, Adding a Picture to Your Profile
  31. UC, Setting up Voice Mail
  32. Skype for Business, Non-person accounts
  33. Persistent Chat, Create and Manage a Chat Room
  34. UC Voice Resource Accounts
  35. Persistent Chat
  36. Skype for Business, IP Phone Error, Cannot download certificate because domain is not accessible
  37. Skype for Business, Windows Client Installation
  38. SFB Contact Center, Supervised Transfers in TouchPoint to Skype for Business users or outside numbers
  39. UC, Skype for Business, Add a Skype for Business contact using Skype
  40. UC, Skype for Business 2015, Use the side-by-side view
  41. Setting Options for Skype Meetings using Outlook
  42. Skype for Business, USB and IP Phones
  43. Skype for Business, Call quality issues
  44. Persistent Chat, Understanding Room Membership
  45. Persistent Chat, Follow a Room
  46. SFB Contact Center, Account Requests for New Agents or Supervisors
  47. SFB Contact Center, TouchPoint Client Installation
  48. Persistent Chat, What is it?
  49. Skype for Business, Conference Calls, Outside Callers Joining Meetings
  50. Persistent Chat, Find a Room
  51. UC, Skype for Business 2015, Using Skype for Business for Windows
  52. Persistent Chat, Use Topic Feeds to Monitor Room Activity
  53. Skype for Business 2015, Adding a customer with only a phone number
  54. Skype for Business, Devices and Equipment
  55. UC, Long Distance Telephone Services
  56. Skype for Business, Login Troubleshooting Steps
  57. Joining a Skype for Business meeting
  58. SFB Contact Center, Cannot Login to TouchPoint
  59. Skype for Business, Updating Skype for Business Office 365 Versions
  60. UC, Skype for Business 2015, Share your desktop or a program in Skype for Business
  61. Persistent Chat, Use Notifications to Monitor Chat Room Activity
  62. Skype for Business, Get Started on iOS
  63. SFB Contact Center, TouchPoint Software Upgrades
  64. Skype for Business, Options -> Phone Numbers and TTY
  65. Skype for Business, Mobile Applications
  66. Skype for Business, Finding a Contact on Android
  67. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
  68. Skype for Business, E911 FAQ
  69. Skype for Business, Changing a recorded greeting on a response group
  70. Skype for Business, Dialing international
  71. Skype for Business, Exchange, and AD Accounts for Extra Help
  72. Skype for Business PINs
  73. Skype for Business, Troubleshooting for response groups
  74. UC Help: Skype for Business features within the Outlook Web App (webmail.illinois.edu)
  75. Skype for Business, E911 General Information
  76. Skype for Business, Client software with Office 2016 for Mac
  77. Skype for Business, Participate in Online Meetings with Skype for Business Web App
  78. Skype for Business, Cannot login using 2016 client for Mac
  79. UC, Skype for Business, Transfer call to a colleague's voicemail
  80. SFB Contact Center, TouchPoint Post Installation Steps for Telephony Settings
  81. Skype for Business, Signing in to Skype for Business for Android?
  82. Skype for Business, Robo Calls, Suspicious phone calls from University phone numbers
  83. Persistent Chat, Join a Room
  84. Skype for Business, Voicemail for role-based accounts
  85. Skype for Business, Response group NCOS changes
  86. Skype for Business, Adding a Delegate
  87. Skype for Business, How to Create a Skype for Business Conference
  88. Skype for Business, How to forward calls, redirect calls, and use simultaneous ring
  89. SFB Contact Center, Account Deactivation Requests for Agents or Supervisors
  90. Skype for Business, Set Phones options
  91. Email, Active Directory, How to Change Display Name for Staff
  92. UC, Skype for Business, Ways to Insert Files into Notes
  93. UC, Skype for Business 2015, Discover Skype for Business
  94. UC, Skype 2015, Start a Skype for Business conference call
  95. Skype for Business, Call Controls and IP Phones
  96. Skype for Business, Questions about charges
  97. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
  98. Skype for Business, Location incorrect or not showing
  99. UC, Rate and Funding, Charges, Cost, Long Distance Call Rates
  100. Skype for Business, Block and Unblock People
  101. Skype for Business, IP Phones, Configuration and Installation, Certificate Web Service error
  102. UC, Skype for Business 2015, Set Skype for Business Meetings options
  103. Mobile Devices with Skype for Business
  104. Skype for Business, Minimizing Charges for Outside Callers in a Conference
  105. Skype for Business, Recording Calls from an Off-Campus Number
  106. Skype for Business, Why Don't I Hear Hold Music
  107. Skype for Business, How to reset IP Phone
  108. Skype for Business, Video Conferencing Attendees Don't Stay in Lobby Before Conference
  109. Skype for Business, IP phone locks
  110. Skype for Business, How to create a role based account
  111. Skype for Business, How to Manage Calls as a Delegate
  112. Skype for Business, Conferencing Dial-in Numbers and Web App
  113. Webstore, Microsoft Desktop Package for IT Pros
  114. SFB Contact Center, Requirements for Agents and Supervisors
  115. UC, Skype for Business 2015, Set up a Skype for Business meeting in Outlook
  116. Skype for Business, How to blind transfer a call
  117. UC, Skype for Business 2015, Make and receive calls using Skype for Business
  118. UC, Skype for Business 2015, Keyboard shortcuts for Skype for Business
  119. UI New Hire, New Accounts for campus services
  120. UC, Skype for Business, Add a Skype contact using Skype for Business
  121. UC, Skype for Business 2015, Set up and test Skype for Business audio
  122. UC, Skype for Business 2015, Set up and test Skype for Business audio
  123. WiFi Compatible Phones for Skype for Business
  124. UC, Skype for Business, Call controls do not appear in call window
  125. UC, Skype for Business 2015, Transfer issues
  126. UC, Skype for Business 2015, Rate my call
  127. UC, Skype for Business, Silence when placing a call on hold
  128. Skype for Business, Removing stored password with Windows Credential Manager
  129. Skype for Business, Communicate with Skype Users
  130. Skype for Business, Response Group and Active Directory Group Membership Updates
  131. Skype for Business, Do I need to complete the E911 acknowledgement form?
  132. Skype for Business, E911 Acknowledgment Form Location
  133. Skype for Business, How to reset role-based account password
  134. Skype for Business, Manage Settings for Android App
  135. Skype for Business, How to Make a Call on Behalf of a Response Group
  136. Skype for Business, Make and Receive a Video Call
  137. Skype for Business, Missing or duplicate contacts
  138. Skype for Business, Contact Card, Old Account Infomation Is Displayed
  139. Skype for Business, Exchange delegates automatically appear in Skype for Business but do not have delegate abilities
  140. Skype for Business, Joining a Meeting from both Android Mobile Phone and Computer
  141. Skype for Business, Conference attendee size limit
  142. Skype for Business, Call Park
  143. Skype for Business, Address book sync delay
  144. Skype for Business, How to perform a consultative transfer
  145. Office 365, Office Training Opportunities
  146. Skype for Business, Resources available for faculty, researchers, and graduate students affected by 3/6/17 Executive Order on Immigration
  147. Skype for Business, Simultaneous Skype for Business video streams
  148. Skype for Business 2015, Control access to your presence information in Skype for Business
  149. Skype for Business 2015: What's Skype for Business?
  150. Office 365, Basic Guide and FAQ
  151. ClassTech, Skype in the Classroom
  152. SFB Contact Center, How do I get help?
  153. SFB Contact Center, Rates for Contact Center Service
  154. Skype for Business, Set up and troubleshoot Skype for Business video
  155. UC, Skype for Business 2015, Start an impromptu Skype for Business Meeting
  156. UC, Skype for Business 2015, Change your Skype for Business picture
  157. UC, Skype for Business 2015, Make and receive a Skype for Business video call
  158. UC, Skype for Business 2015, Skype for Business recording, save, and publish
  159. UC, Skype for Business 2015, Transfer a Skype for Business Call
  160. UC, Skype for Business 2015, Send an IM in Skype for Business
  161. UC, Skype for Business 2015, Call forwarding and simultaneously ring
  162. Skype for Business, Set up Skype Meeting options