1. Skype for Business, General Information
  2. Skype for Business, Why do I see Skype for Business when I'm using Lync?
  3. Skype for Business, Lync 2011 for Mac Installation
  4. Pinnacle, Requesting a New Lync-to-Lync Account
  5. College of FAA, Guides and FAQs, Lync / Skype for Business, Important Links
  6. Pinnacle, Disconnecting a Lync Account (Individual, Role-Based, Common Area, Lync-to-Lync)
  7. Pinnacle, Changing Existing Lync Accounts (Individual, Role-Based, Common Area, Lync-to-Lync)
  8. Pinnacle, Requesting a New Individual Lync / Skype Account
  9. Pinnacle, Requesting a New Role-Based Lync Account
  10. Pinnacle, Requesting a New Lync Response Group with a New Telephone Number
  11. Pinnacle, Requesting a New Common Area Lync Account
  12. Pinnacle, Requesting Changes to a Lync Response Group
  13. Pinnacle, Requesting a New Lync Response Group to an Existing Telephone Number
  14. Skype for Business, Changes to Phone Number, Activation, Create, Lync Type, or Calling Policy
  15. Skype for Business, Known Limitations of Mac Lync 2011
  16. Skype for Business, E911 Location Use Cases
  17. Skype for Business, Minimum Client Versions Required
  18. Skype for Business, Private Lines
  19. Pinnacle, Quick Start Guide
  20. Skype for Business, Adding a Picture to Your Profile
  21. UC, Setting up Voice Mail
  22. Skype for Business, Getting Ready
  23. Skype for Business, Non-person accounts
  24. Persistent Chat, Create and Manage a Chat Room
  25. Persistent Chat, Frequently asked questions
  26. Skype for Business, IP Phone Error, Cannot download certificate because domain is not accessible
  27. Skype for Business, Windows Client Installation
  28. Skype for Business, Add a Skype for Business contact using Skype
  29. Skype for Business, Setting Options for Skype Meetings using Outlook
  30. Skype for Business, Use the side-by-side view
  31. SFB Contact Center, Supervised Transfers in TouchPoint to Skype for Business users or outside numbers
  32. Persistent Chat, Understanding Room Membership
  33. Skype for Business, Conference Calls, Outside Callers Joining Meetings
  34. SFB Contact Center, TouchPoint Client Installation
  35. Persistent Chat, What is it?
  36. Persistent Chat, Follow a Room
  37. SFB Contact Center, Account Requests for New Agents or Supervisors
  38. Skype for Business, Using it on Windows
  39. Skype for Business, Adding a person with only a phone number
  40. Skype for Business, Setting or Changing your Away Greeting
  41. Skype for Business, Setting or Changing Default Greeting
  42. Skype for Business, Graduate Students
  43. Persistent Chat, Use Topic Feeds to Monitor Room Activity
  44. Persistent Chat, Find a Room
  45. Skype for Business, Updating Skype for Business Office 365 Versions
  46. Skype for Business, Get Started on iOS
  47. Skype for Business, Joining a meeting
  48. Telephone Services, Long Distance Charges
  49. Skype for Business, Share your desktop or a program
  50. SFB Contact Center, Cannot Login to TouchPoint
  51. Skype for Business, Login Troubleshooting Steps
  52. Skype for Business, Finding a Contact on Android
  53. Skype for Business, IP Phone Installation and Login
  54. Skype for Business, How to reset the PIN
  55. Skype for Business, Phone Numbers and TTY
  56. Persistent Chat, Broadcast a Message to More Than One Chat Room
  57. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
  58. Skype for Business, Mobile Applications
  59. SFB Contact Center, TouchPoint Software Upgrades
  60. Persistent Chat, Use Notifications to Monitor Chat Room Activity
  61. Skype for Business, PINs
  62. Skype for Business, Supported Devices and Equipment
  63. Skype for Business, Cannot login using 2016 client for Mac
  64. Skype For Business Contact Center, TouchPoint Post Installation Steps for Telephony Settings
  65. Skype for Business, Changing a recorded greeting on a response group
  66. Skype for Business, Features within the Outlook Web App (webmail.illinois.edu)
  67. Skype for Business, Participate in Online Meetings with Skype for Business Web App
  68. Skype for Business, E911 General Information
  69. Skype for Business, Dialing international
  70. Skype for Business, Troubleshooting for Response Groups
  71. Skype for Business, Signing in to Skype for Business for Android
  72. Skype for Business, Transfer call to a colleague's voicemail
  73. Skype for Business, E911 FAQ
  74. Skype for Business, Response group NCOS changes
  75. Skype for Business, Setting Up Skype Client for Windows
  76. Skype for Business, Yealink Better Together over Ethernet (BToE)
  77. Skype for Business, UC Voice Resource Accounts
  78. Skype for Business, Outlook, Training available
  79. Skype for Business, How to reset IP Phone
  80. Skype for Business, Adding a Delegate
  81. Skype for Business, Set Phones options
  82. Skype for Business, Dialing Terms of Service and NCOS Codes
  83. Skype for Business, USB and IP Phones
  84. Skype for Business, Start a conference call
  85. Skype for Business, Discover Skype for Business
  86. Skype for Business, Ways to Insert Files into Notes
  87. Skype for Business, Call Controls and IP Phones
  88. Skype for Business, Location incorrect or not showing
  89. Skype for Business, How to forward calls, redirect calls, and use simultaneous ring
  90. Skype for Business, Questions about charges
  91. Skype for Business, Robo Calls, Suspicious phone calls from University phone numbers
  92. Persistent Chat, Join a Room
  93. SFB Contact Center, Account Deactivation Requests for Agents or Supervisors
  94. Skype for Business, Conferencing Dial-in Numbers and Web App
  95. Webstore, Microsoft Desktop Package for IT Pros
  96. Skype for Business, IP phone locks
  97. Skype for Business, Set up a meeting in Outlook
  98. Skype for Business, Mobile Devices
  99. Skype for Business, Why Don't I Hear Hold Music
  100. Skype for Business, Minimizing Charges for Outside Callers in a Conference
  101. Skype for Business, Recording Calls from an Off-Campus Number
  102. Skype for Business, How to Create a Skype for Business Conference
  103. Skype for Business, Can't transfer calls, agent anonymity work around
  104. Skype for Business, Video Conferencing Attendees Don't Stay in Lobby Before Conference
  105. Skype for Business, Call quality issues
  106. Skype for Business, Exchange, and AD Accounts for Extra Help
  107. Skype for Business, How to create a role based account
  108. Skype for Business, Missing or duplicate contacts
  109. Email, Active Directory, How to Change Display Name for Staff
  110. Skype for Business, Call Park
  111. Skype for Business, Do I need to complete the E911 acknowledgement form?
  112. Skype for Business, E911 Acknowledgment Form Location
  113. UI New Hire, New Accounts for campus services
  114. Office 365, Office Training Opportunities
  115. Skype for Business, Make and receive calls
  116. Skype for Business, Silence when placing a call on hold
  117. Skype for Business, Transfer issues
  118. Skype for Business, Switching Between Default and Away Greetings
  119. Skype for Business, Default and Away Greetings
  120. Skype for Business, Set Skype for Business Meetings options
  121. Rate and Funding, Charges, Cost, Long Distance Call Rates
  122. Skype for Business, Call controls do not appear in call window
  123. Skype for Business, WiFi Compatible Phones
  124. Skype for Business, Add a Skype contact
  125. Skype for Business,Keyboard shortcuts for Skype for Business
  126. Skype for Business, Set up and test audio
  127. Skype for Business, Manage Settings for Android App
  128. Skype for Business, How to perform a consultative transfer
  129. Skype for Business, How to blind transfer a call
  130. Skype for Business, Joining a Meeting from both Android Mobile Phone and Computer
  131. Skype for Business, Communicate with Skype Users
  132. Skype for Business, Response Group and Active Directory Group Membership Updates
  133. Skype for Business, Conference attendee size limit
  134. Skype for Business, Make and Receive a Video Call
  135. Skype for Business, Removing stored password with Windows Credential Manager
  136. Skype for Business, How to Make a Call on Behalf of a Response Group
  137. Skype for Business, Address book sync delay
  138. Skype for Business, How to Manage Calls as a Delegate
  139. Skype for Business, Block and Unblock People
  140. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
  141. Skype for Business, IP Phones, Configuration and Installation, Certificate Web Service error
  142. Skype for Business, Contact Card, Old Account Infomation Is Displayed
  143. Skype for Business, Exchange delegates automatically appear in Skype for Business but do not have delegate abilities
  144. SFB Contact Center, Requirements for Agents and Supervisors
  145. Skype for Business, Inaccurate information about a person’s status
  146. Skype for Business, Change display name on role-based account
  147. Skype for Business, Response Group Agents Hear Beeping
  148. Skype for Business, Set up Skype Meeting options
  149. Skype for Business, Call forwarding and simultaneously ring
  150. Skype for Business, Start an impromptu Skype for Business Meeting
  151. ClassTech, Skype in the Classroom
  152. Skype for Business, Control access to your presence information in Skype for Business
  153. Email, Exchange, OWA Online Meeting Button
  154. Office 365, Basic Guide and FAQ
  155. SFB Contact Center, Rates for Contact Center Service
  156. Skype for Business, Change your picture
  157. Skype for Business, Business recording, save, and publish
  158. Skype for Business, Transfer a Call
  159. Skype for Business, Make and receive a video call
  160. Skype for Business, How to reset role-based account password
  161. Skype for Business, Voicemail for role-based accounts
  162. Skype for Business, Resources available for faculty, researchers, and graduate students affected by 3/6/17 Executive Order on Immigration