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No.Document TitleIDUpdatedHits
1Skype for Business, Robo Calls, Suspicious phone calls from University phone numbers743132017-07-19183
2College of FAA, Guides and FAQs, Lync / Skype for Business, Important Links732642017-11-02384
3Skype for Business, Simultaneous Skype for Business video streams730912017-05-03405
4SFB Contact Center, Requirements for Agents and Supervisors712422017-03-02534
5SFB Contact Center, How do I get help?712162017-03-06570
6Skype for Business, Resources available for faculty, researchers, and graduate students affected by 3/6/17 Executive Order on Immigration711002017-08-17740
7SFB Contact Center, Rates for Contact Center Service704962017-02-15426
8SFB Contact Center, TouchPoint Software Upgrades702892017-01-31531
9SFB Contact Center, Account Deactivation Requests for Agents or Supervisors702382017-01-27342
10SFB Contact Center, Account Requests for New Agents or Supervisors701302017-05-04540
11Skype for Business, Updating Skype for Business Office 365 Versions697922017-01-233172
12SFB Contact Center, TouchPoint Post Installation Steps for Telephony Settings685572016-12-19376
13SFB Contact Center, Cannot Login to TouchPoint685532017-10-27875
14SFB Contact Center, Supervised Transfers in TouchPoint to Skype for Business users or outside numbers685432017-09-14896
15SFB Contact Center, TouchPoint Client Installation683932017-10-27690
16Skype for Business, Cannot login using 2016 client for Mac681192017-02-273612
17Skype for Business, How to perform a consultative transfer674432017-10-271142
18Skype for Business, How to blind transfer a call674402017-10-271110
19Skype for Business, Change display name on role-based account663022016-12-192068
20Skype for Business, Changing a recorded greeting on a response group648712017-08-211120

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