Web Intelligence Rich Client - How to Fix a Version Error?

Customers receive a version error message when running a report in Web Intelligence Rich Client.

EDDIE/Web Intelligence Rich Client had a Service Pack (SP) upgrade on January 10, 2021.  Installation is suggested, but not required.  If you receive the error message below when running a report,  installation is needed.  This error message may occur when someone creates a report in the new version of SP and tried to open the report int he previous version of SP.


Installation instructions can be found at the link below.  

Web Intelligence Installation Instructions