Web Intelligence Rich Client - How to Fix a Version Error?

Customers receive a version error message when running a report in Web Intelligence Rich Client.

EDDIE/Web Intelligence Rich Client had a Service Pack (SP) upgrade on January 10, 2021.  Installation is suggested, but not required.  If you receive the error message below when running a report,  installation is needed.  This error message may occur when someone creates a report in the new version of SP and tried to open the report int he previous version of SP.

Report_Version_Error.png

Installation instructions can be found at the link below.  

Web Intelligence Installation Instructions