AITS Service Desk - Engaging our services

The AITS Service Desk provides customer support of university IT enterprise services. If you are interested in enlisting the AITS Service Desk team to support your IT service, this article describes the requirements for onboarding.

The AITS Service Desk exists to:

If you simply want all incoming tickets transferred or escalated, use other existing automation solutions such as a TeamDynamix web form for intake. Service Desk preparation requirements when onboarding a new service:

Contact the Service Desk Leads with questions or further inquiries.

See Also: