Banner - Help
For assistance with using Banner, reference the appropriate functional area and contact the responsible University office listed below.
Web Time Entry
Starting 8/22/2021, exempt (not overtime eligible) civil service employees will no longer enter time into Banner Web Time Entry. Look for communications from your central HR office for further instructions. Contact them if you have questions:
Human Resources
Review the online Banner HR training materials and job aids, or contact the HR office for your campus:
Payroll
Review the online Banner Payroll training materials and job aids, or contact the University Payroll and Benefits office for assistance with payroll processing.
Student
- For UIC, contact the Office of Student System Services
- For UIS, contact the Office of Records and Registration
- For UIUC, contact the Office of the Registrar
Finance
Review the online Banner Finance training materials and job aids, or contact the appropriate OBFS business office.
Technical questions and all other assistance
For help with Banner errors, system performance issues or any other questions, contact the AITS Service Desk.