If you have lost, forgot, or can not access your 2FA device, you can request a temporary passcode. This passcode is good for 3 days and 100 uses. You can request 24 passcodes per calendar year. These can be requested if you are going to a testing center and will not have access to your 2FA device.
Should you lose, misplace, or forget your MFA device and can not authenticate, you have a couple of options.
Once you receive a temporary passcode, please visit https://identity.uillinois.edu to set up your recovery email under the Recovery Settings.
For instructions on setting up recovery options, see NetID Center, Set and modify your recovery options.
If you no longer need to use the temporary passcode you requested, you can cancel it for security.