| No. | Document Title | ID | Group | Updated | Views |
|---|
| 1 | Using Your Lync Phone | 56595 | University of Illinois LAS | 2015-09-21 | 6388 |
|---|
| 2 | Teams Contact Center, Account Activation or Deactivation Requests for Agents or Supervisors | 70130 | University of Illinois Technology Services | 2023-07-17 | 6155 |
|---|
| 3 | Teams, Do I need to complete the E911 acknowledgement form? | 34157 | University of Illinois Technology Services | 2024-04-15 | 7698 |
|---|
| 4 | Identity Management, Active Directory, How to Change Display Name for Faculty/Staff | 80324 | University of Illinois Technology Services | 2024-03-12 | 22795 |
|---|
| 5 | Webstore, Microsoft Desktop Package for IT Pros | 56578 | University of Illinois Technology Services | 2023-11-01 | 5431 |
|---|
| 6 | Teams Contact Center, TouchPoint Software Upgrades | 70289 | University of Illinois Technology Services | 2023-07-17 | 6434 |
|---|
| 7 | I just moved my office. Why doesn't my IP phone work? | 81200 | Engineering ITShared Services | 2022-10-13 | 3167 |
|---|
| 8 | Outlook - Creating a Skype for Business Meeting | 67126 | Answers @ ACES | 2021-03-23 | 8546 |
|---|
| 9 | UI New Hire, New Accounts for campus services | 62284 | University of Illinois Technology Services | 2020-01-27 | 29181 |
|---|
| 10 | Microsoft Teams, Recommended Phone Devices for Gies | 114447 | UI Gies College of Business | 2024-03-11 | 3053 |
|---|
| 11 | Contact Center Overview and Help Options | 97422 | UI College of Veterinary Medicine | 2024-01-29 | 5093 |
|---|
| 12 | ClassTech, Teams or Zoom in the Classroom | 64815 | University of Illinois Technology Services | 2023-11-13 | 5775 |
|---|
| 13 | Teams Contact Center, Rates for Contact Center Service | 70496 | University of Illinois Technology Services | 2023-07-24 | 6015 |
|---|
| 14 | Teams Contact Center, Supervised Transfers in TouchPoint to Teams users or outside numbers | 68543 | University of Illinois Technology Services | 2023-07-17 | 6254 |
|---|
| 15 | Teams Contact Center, TouchPoint Post Installation Steps for Telephony Settings | 68557 | University of Illinois Technology Services | 2023-07-17 | 5420 |
|---|
| 16 | Teams Contact Center, Requirements for Agents and Supervisors | 71242 | University of Illinois Technology Services | 2023-07-17 | 5493 |
|---|
| 17 | Teams Contact Center, Cannot Login to TouchPoint | 68553 | University of Illinois Technology Services | 2023-07-17 | 8446 |
|---|
| 18 | Teams Contact Center, TouchPoint Client Installation | 68393 | University of Illinois Technology Services | 2023-07-17 | 7554 |
|---|
| 19 | Disable Skype for Business from Starting at Login | 129701 | University of Illinois Extension KB | 2023-07-13 | 529 |
|---|
| 20 | ACES Microsoft Teams Training - What Is Teams? | 123966 | Answers @ ACES | 2023-02-09 | 1097 |
|---|
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