Topics Map > Phone (Teams & Contact Center)
Teams: Embrava Connect Setup
Instructions on how to setup Embrava Connect to work with Teams
The Embrava Connect application needs to be setup for each individual user on a computer. The settings are not global. The software can be downloaded from https://embrava.com/pages/software.
Embrava Connect can be configured for Teams. You can control which connections are used with the Active checkbox, or you can have both used at the same time.
If you are logged into a computer with an Embrava Blynclight connected, and the light is not picking up your Teams status, follow these steps. The Zoom setup follows the same steps, just substitute Zoom for Teams (or use both)
Note: Teams (non-client) is currently not set up with our Tenant.
- Right click on the Embrava Connect Icon in your system tray or search for Embrava Connect in your Windows start bar.
- Select Open Embrava Connect.
- Within the window menu, click on File and then Connections.
- Check the box for Microsoft Teams (client-side) and press the Ok button.
- Your Embrava Blynclight should now reflect your Teams status. You can adjust settings as desired on the Microsoft Teams tab.
- Make sure your connection to Teams is active. There is a check-mark on the top left-hand of the app.
