Remote Desktop, Working from Home
Information on working from home and other remote locations. Preparation, testing, featured how to documents, and searching for more answers.
Preparing to Work Remotely Checklist
Setup your work computer to allow connection to it remotely: Remote Desktop, Connecting to Remote Desktop
Test Ahead of Time
- Log into Zoom at least one time to ensure your account is setup and fully installed on your computer.
- Log into Teams at least one time to ensure program is setup and you know how.
- Know the network drives you use for file storage (\\fido\YourFolderNameHere\): Access Management, File Storage, Network Drives
- If your university laptop has been off for a while, power it up while at work. If powered on, restart to apply updates, get security patches, and current virus protections.
University Laptop Setup
Take your laptop home ahead of time and test the following:
- Connect to home WiFi
- Log-in / launch commonly used apps
- Launch the VPN if needed to use your common apps and connect to share drives (files)
- Make a phone call with Skype, test your mic and sound
- Launch a Zoom meeting
Non-university Computer Setup
- Open your email in a browser with Outlook Web App
- Setup and run a Vet Med RemoteApp that you have access to
- Remote into your work computer
Call Tests
- Test call forwarding from work if applicable.
- Test the Skype App on your mobile device if using.
Items to bring home
- Laptop
- Laptop power cable
- MFA token or Yubikey
Working from Home How Tos
Remote into your work computer (Windows only): Remote Desktop, Connecting to Remote Desktop
Access email and calendar from anywhere (OWA): Email, Access Email and Calendar
Virtual Private Network (VPN)
How to setup a VPN: VPN, Download and Setup
- Which campus applications require a VPN? Link
- Which Vet Med application require a VPN? Network, VPN, Apps that require VPN
Remote Application Setup
- Setup remote application access: VetMed Applications, Access to PACS, RaptorMed, Q-Pulse, SANDI, Instinct
Zoom
- Zoom Video Conferencing Quick Guide: Zoom, Overview
- Getting started with Zoom training video (14 mins): Link
Files and Storage
- Mapping network drives: Access Management, Identity Management, File Storage, Mapping a Network Drive
Note: Network drives can also be accessed by a non-university computer if a VPN is running on that computer.
MFA Token
I left my 2FA Token at work, what are my options? Identity Management, Multifactor Authentication (MFA)Teams:
- Ensure Teams Installed: Teams: Install Teams App
- Setup Teams to Auto-Start: Auto Startup Apps
- Basic Training: https://techservices.illinois.edu/microsoft-teams/
- Call Forwarding Rules: Teams: Call Answering Rules and Voicemail
- Teams also has a mobile app
Knowledgebase General How Tos:
- Vet Med specific searchable Knowledge Base: https://answers.uillinois.edu/illinois.vetmed/
- University of Illinois System searchable Knowledge Base: https://answers.uillinois.edu/