Topics Map > Communication and Collaboration > Exchange
Topics Map > Communication and Collaboration > Office 365
Topics Map > Communication and Collaboration > Email

Office 365, Daily Briefing Email

The Briefing email helps you start your day on track by surfacing information on upcoming meetings and outstanding tasks as well as protecting time for independent work

**Upcoming Changes**

Your daily briefing will soon become part of Microsoft Viva - the integrated employee experience platform that brings together communications, knowledge, learning, resources, and insights. Viva is not a third-party, but a part of the Microsoft system. Powered by Microsoft 365 and experienced primarily through Microsoft Teams, Viva fosters a culture where people and teams are empowered to be their best. You’ll continue to receive important reminders from Cortana along with new personalized insights to balance productivity and wellbeing in an email addressed from Microsoft Viva.

What is the Briefing Email

The briefing email, powered by Cortana, helps you stay in control of your calendar and be intentional about your day. Cortana is an integrate AI within the Microsoft system, similar to Siri in Apple or Alexa in Amazon. Cortana does not represent a third-party and at no time is your email being processed outside of the Exchange Online service. Within the first two hours of your workday (as set up in Outlook), you'll get an email about any relevant items to help you better prepare for the day ahead. The briefing email is a personalized brief in Outlook with important information including:
  • Outstanding commitments, requests, and follow-ups to and from other collaborators in email that might have fallen through the cracks
  • Documents related to today's meetings that you might want to review beforehand
  • Suggested focus time you can schedule to help get independent work done

Details about the Briefing Email

  • Only users who have an Exchange Online license and whose Office language is English will receive the briefing email. 
  • The briefing email is personalized for each user. 
  • At least one actionable insight must be detected for there to be a daily email. 
  • The briefing email is customized and personal and only available to the end user; no administrator or manager can see another individual's Briefing email. 
  • All data is stored inside the the user's mailbox.
  • The Cortana system identifies key words and phrases in your emails and creates prompts and reminders for you. This processing happens within the mailbox so at no time are your personal details shared with anyone outside of Exchange.

How to stop the Briefing Email

If you no longer wish to receive the briefing email, you have two ways to opt-out:

Resource Accounts

In some workflows, a resource account may be used as a regular person. These actions may cause the resource account to receive the Cortana Daily Briefing email. In order to cancel the briefing email on resource accounts, you will need to access the subscription page ( and sign-in as the resource account. You will not be able to use full access permissions to cancel the briefing email on behalf of the resource account. For IT departments with a large number of resource accounts receiving the daily briefing email, you may submit a CSV file of the account email addresses to and request a bulk cancellation.

Additional Information

You can review the Microsoft documentation for more information on the briefing email. This document discusses the version of the email you will receive (based on whether you use Outlook or alternative email apps) and has a link to an FAQ section. You can also review the Privacy Statement from Microsoft on the briefing email. If you unsubscribe from the briefing email and later change your mind, please contact the Office 365 support team to have it re-enabled.
Feel free to reach out to the Office 365 support team with any questions about the briefing email or Microsoft 365 Services. They can be reached via email at

Keywords:Office 365 Microsoft Cortana Exchange Outlook Daily Briefing Viva   Doc ID:103671
Owner:Office 3.Group:University of Illinois Technology Services
Created:2020-07-07 11:37 CDTUpdated:2021-09-09 09:10 CDT
Sites:University of Illinois Technology Services
Feedback:  0   0