Status at Illinois, Adding or Updating a Service Offering to the Status Page
This article describes how IT service owners and delegates can request that a service be added or updated on the Status at Illinois page.
StatusHub at Illinois Overview
StatusHub at Illinois displays the service health information for IT services that have a broad impact on the University of Illinois community. Requests to add, update, or change service offerings displayed on the StatusHub at Illinois page must be submitted for review and approval.
StatusHub Eligibility
Service offerings displayed on the StatusHub at Illinois page must:
- Be in the Enterprise IT Service Catalog
- Be capable of having an incident
- Consulting offerings do not need to be included on the Status page
How to Submit a Request
To request that a service offering be added to or updated on the StatusHub at Illinois page or in the Enterprise IT Service Catalog:
- Submit a request using the Add An Offering Request Form
- Submit the request for review
- The request will be reviewed, and you will be contacted if additional information is needed to complete processing.
Additional Information
For more information about Status at Illinois, please see the following links:
Status at Illinois Service Catalog Entry: https://go.illinois.edu/StatusAtIllinoisService
Status at Illinois Service Level Agreement (SLA) - https://go.illinois.edu/StatusAtIllinoisSLA