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Technology Services - Managed Systems & Services

Landing page for Managed Systems & Services (MSS) with links to support articles, user documentation, and service catalog entries.

Managed Systems & Services (MSS) provides Windows, Linux, and cloud infrastructure administration and automation services for University IT professionals.​ Our goal is simply to provide a stable, secure platform for IT pros to manage and run their applications.

We offer management services in two formats, depending on the level of access and configuration you need. ​

  • Co-Managed – MSS installs/manages OS (with IT pro access), IT pro installs/manages application​

  • Fully Managed – MSS installs/manages OS (may install application), IT pro manages application

Service Offerings

Windows Linux Cloud Infrastructure
Co-Managed Fully Managed Co-Managed Fully Managed
Service Offering(s)
  • Linux Server Administration (aka Co-Managed Linux)
  • Managed Cloud Infrastructure
Support Ticket
Email/Queue
User Documentation
System/User Guide SMG Platform Guides


Keywords:
windows system administration, wsaa, linux system administration, smg, cloud infrastructure, mss, co-managed linux 
Doc ID:
157828
Owned by:
Eric E. in University of Illinois Technology Services
Created:
2026-01-09
Updated:
2026-01-27
Sites:
University of Illinois Technology Services