Skype for Business, E911 Location Use Cases

E911 Location General Info

Location information should be transmitted to emergency services if you are connected to the campus wired or wireless network AND using a supported Skype for Business client or IP Phone. 

Smart phones will route 911 calls through your mobile phone provider.  Location information depends on your phone's ability to track and send its location.

Making a 911 call where your location is unknown to the system will result in your call being routed to an Emergency Call Relay Center (ECRC) and you will be asked to provide your location.

E911 Location Use Cases Matrix

Below is a matrix of the E911 Use Cases; the rows are broken down by how the Skype for Business Enterprise Voice software component is being used, while the columns are broken down by connection.

Yes, this device and connection method will support E911 location information.
With this device and connection method, 911 calls will be routed, but most likely without location information.
No, this device and connection method will not support E911.
This combination of device and connection method are not applicable.

	Campus Wired	Campus Wireless	Off Campus Not on VPN	Off Campus on VPN	Campus Cat 3 Connection
IP Phone
IP Phone (USB)
Windows
Mac
Other OS
Smartphones
Thin Clients
Remote Desktop
Remote Connection

See Also:

• Skype for Business, E911 General Information