Topics Map > Communication and Collaboration > U of I Box
U of I Box, Difficulty with syncing files
Box Sync does not seem to be keeping files synchronized or files appear to be missing.
This article describes some common Box Sync issues and initial steps to follow if files are not syncing between the local Box Sync folder and the Box web app.
Box only supports syncing to ensure the best performance.
The following article describes how to find the problem notification log of the Box Sync client and how to resolve any issues listed.