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U of I Box, Recover Deleted Files

Is it possible to recover files after they have been deleted?

Deleted items are stored in the Trash folder for 30 days before being deleted permanently.

To access the Trash:

  1. Log in to
  2. Click Trash in the left sidebar.
  3. Select Items I Deleted to view items you deleted in your own or a collaborator's folder. Select Items I Own to see deleted items which you own and have been deleted by collaborators.
See Box Support: Trash for more details

If you need additional assistance, please contact the Help Desk at (217) 244-7000 or  If you know file names and the approximate date and time of deletion, please include this information.

KeywordsUofI Box recover deleted files folders   Doc ID48068
OwnerBox O.GroupUniversity of Illinois Technology Services
Created2015-03-03 15:22 CDTUpdated2021-01-05 12:21 CDT
SitesUniversity of Illinois Technology Services
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