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CrashPlan, Overview, Features, Management & Requirements

CrashPlan, Backups for Desktops and Laptops

CrashPlan - Backup for Desktops & Laptops


CrashPlan is designed to silently and automatically back up the files you store on your computer from work or home, unattended, automatically. With CrashPlan, you can rest assured that no matter what happens to your computer, the photos, movies, music, emails, and documents that mean the most to you are safely backed up and can be restored at any time. Note that CrashPlan is now a separate product, independent of Code42. UIUC enterprise CrashPlan licenses are provided through the WebStore.

CrashPlan Cloud Announcements

For current release, notice, and maintenance information, please check CrashPlan for Enterprise Announcements.


  • Files backed up online in the cloud
  • Automatic & unattended backups.
  • Incremental & differential backups.
  • Ability to select individual files and folders for backup.
  • Ability to Pause backups on low battery, specific time periods, and on specific networks.
  • Data is Encrypted before transmitting and password protected to ensure security
  • Ability to restore individual files using client.
  • Unlimited storage space.
  • Back up and manage up to 5 devices using one license.
  • The CrashPlan vendor has signed a Business Associate Agreement (BAA) with the University to ensure the protection of any Protected Health Information (PHI) that may be backed up through the service. This service is approved for the backup of HIPAA protected data.


CrashPlan is available to UIUC faculty and staff for use on five devices located anywhere in the world.  Backup schedules can be altered or paused, but will otherwise run continuously. CrashPlan is not available for servers.  This service is for faculty and staff members only and you must have a UIUC NetID and an AD password. Each faculty or staff member may register up to five computers.

CrashPlan is only used to back up your files and documents, not scratch directories and not operating systems or software files that you can get back by re-installing. The default configuration will backup user profile folders.

User Management

License requests are processed within 1 business day.
When a user purchases a license they will be able to download, install and configure the software client. Multiple licenses can be purchased on behalf of departmental users. During the purchase of license(s) the purchaser is asked to complete a form that provides service configuration information for the users. This includes the option for the users to be placed in a department/college/organization group managed by a local IT Pro who has been identified as a CrashPlan administrator. This admin will be able to assist with backup, restore, or configuration questions.
Questions about creating or using a dept/college/org, assigning or moving users, or assigning local IT Pros as CrashPlan administrators may be sent to: . Please include 'CRASHPLAN' in the subject.


The system specifications listed below are the minimum requirements needed to successfully install the CrashPlan app.

Large Backup File Selections

If you are backing up more than 1 TB or 1 million files, please review additional technical information .

OS Hardware Software
Windows 2 GHz dual-core CPU
2 GB Memory
2 GB free drive space

Windows Server Std: 2016, 2019, 2022
Windows 10 - 21H2, 22H2
Windows 11 - 21H2, 22H2, 23H2

OS-X 2 GHz 64-bit Intel CPU or Apple M1
2 GB Memory
2 GB free drive space

Mac OS Monterey 12
Mac OS Ventura 13

Mac OS Sonoma 14

Linux 2 GHz x86-64 CPU
2 GB Memory
2 GB free drive space
RHEL 8.4, 8.5. 9
Ubuntu 20.04, 22.04, 24.04
The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.
In Windows, CrashPlan relies on the system user's read/write permissions to access and back up files
NOTE: The currently available CrashPlan app is version 11.3.1 (as of 5/22/2024).
Operating System Considerations
Alpha, beta, and other pre-release operating systems are not supported. Only the specific operating system versions listed on this page are supported.

Keywordsendpoint backup, crashplan, backup, recovery   Doc ID78179
OwnerPhil N.GroupUniversity of Illinois Technology Services
Created2017-11-09 16:19:59Updated2024-05-30 10:04:32
SitesUniversity of Illinois Technology Services
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