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Teams, Audio Conference PIN

This page contains both Microsoft documentation and University-specific documentation about how to set and reset your personal identification numbers (PIN) for Teams

Your Teams Audio Conferencing PIN

A PIN is a code made up of numbers that is created for each Microsoft Teams user who is enabled for audio conferencing. Audio conferencing PINs are used by meeting organizers to identify that they are the meeting organizer and allow them to start a meeting over the phone. If they use the Microsoft Teams app to start the meeting, a PIN isn't required. If users forget their PIN and they can't find it in the email that was sent to them when they were enabled for audio conferencing, an administrator can reset their PIN, or they can reset their own PIN.

Meetings can be started when an authenticated user joins using the Microsoft Teams app or when the organizer joins with their PIN over the phone. When a meeting requires a PIN to start, users who join over the phone will be placed in the lobby and will listen to music on hold until the organizer admits them. If the organizer of a meeting doesn't require a PIN to start the meeting over the phone, then callers won't be asked to provide a PIN when they join the meeting.

Reset Your Teams Audio Conferencing PIN

To reset the PIN for a user or role-based account:
  1. Go to
  2. Sign in with your University email address and password.
  3. Pass the DUO Prompt (If Applicable)
  4. On the next screen, click "Reset PIN"
  5. It will automatically generate a new 5 digit PIN. You cannot choose it, but you can click Reset PIN again if you want a new one.

KeywordsAudio Conference, Audio, reset pin, Teams, Conference, PIN   Doc ID49255
OwnerLync M.GroupUniversity of Illinois Technology Services
Created2015-03-19 12:52 CDTUpdated2023-09-06 14:14 CDT
SitesUniversity of Illinois Technology Services
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