Topics Map > Communication and Collaboration
Topics Map > Computing Infrastructure

Cell Phones, Procedures

This page is intended for Verizon Wireless authorized departmental contacts. NOTE: Only authorized departmental contacts can order University-owned cellular services from Verizon Wireless.

University units may not purchase mobile communications equipment and/or related service plans, including voice, text, and data plans, for business or personal use by individual employees, except in special situations.  For more information, please see:

For information regarding Office of Business and Financial Services Policies and Procedures regarding cell phone and data plan business expenses, please see:

Departmental Accounts and Authorized Contacts

For a complete listing of campus Department Accounts and Authorized Contacts, check here.

Setting up a new department-level Verizon Wireless Account

New accounts are established with the activation of cellular services.  If your department does not currently have an established account and needs to obtain cellular services, please email with your request.  Please include the following information:

  • Department name and ORG Code
  • Exact Billing Address
  • Department Primary Point of Contact - including name, email address, telephone number, and business address
  • Initial service activation information - including service plans, any needed devices/accessories for purchase, and shipping address for equipment
  • Additional authorized contact information - including name, email address, telephone number, and business address

Technology Services will submit your initial service request to Verizon Wireless, establishing the new department account in the process.  Technology Services will notify the authorized contacts once the account has been established and they have been added to Verizon Wireless' authorized contact list. 

Authorized contacts work directly with Verizon Wireless for their department's cellular service needs and billing once the department's account is established.

Adding/removing authorized contacts to an existing Verizon Wireless Account

Each Department can have up to 4 authorized contacts on their account.  All users will have the Maintain and Pay function/role.

If your department needs to change authorized contacts on an existing account, please complete the Cellular Authorized Contacts Change Form.

Keywordscellular, phone, service, service plans, purchase, accessories, verizon, wireless, Verizon Wireless   Doc ID50013
OwnerJanet J.GroupUniversity of Illinois Technology Services
Created2015-04-06 10:21:38Updated2024-06-21 09:19:57
SitesUniversity of Illinois Technology Services
Feedback  0   0