Topics Map > Networking > Virtual Private Networking (VPN)

VPN, Cisco AnyConnect, Cisco Secure Client, Upgrading To New Versions For Windows, Mac and Linux (64bit)

Updates to VPN client software on Windows, Mac, and Linux (64bit) will occur without needing to go to the WebStore.

New versions of the Cisco AnyConnect (now Cisco Secure Client) VPN client for Mac, Windows and Linux (64-bit) software will now be available directly from the VPN system, without having to go to WebStore to download the new version.

When a customer connects to the VPN, the version of their client software (Mac, Windows, or Linux) will automatically be checked. Based upon how old the software is, one of the following actions will occur. 

Older than Technology Services' minimum supported version (4.2.0515): 

Software will automatically be updated.

Newer than Technology Services' minimum supported version:
A dialog box will appear, asking if the customer wants to update or defer.  Customers have 2.5 minutes to select something. After the time is up, the software will automatically choose to defer updating, and go on and connect. 

Dialogue box on Windows:
VPN Upgrade Windows

Dialogue box on Mac:
VPN Upgrade Mac

When the client is updated, the VPN will download and update the application, re-launch, and finish connecting using the new software.  

Note that newer versions of Mac OS may need you to authorize the kernel extension as part of the update. If that happens, please follow the instructions on the screen, and then wait for it to finish installing. This could be three to five minutes in the worst case.    

Installing on Windows:
VPN Upgrade Windows Install

Installing on Mac:
VPN Upgrade Mac Install

Note: Updating will not change configuration or other saved settings.

For questions or problems, please contact the Technology Services Help Desk.

KeywordsVPN, Upgrade, Update, Client, Minimum version   Doc ID66084
OwnerNetwork E.GroupUniversity of Illinois Technology Services
Created2016-08-15 12:04:15Updated2023-08-14 09:03:38
SitesUniversity of Illinois Technology Services
Feedback  0   1