Welcome
KnowledgeBase (KB) is a web-based platform that makes it easy to create, manage, share, and maintain online documentation. It serves as a centralized repository for the University of Wisconsin–Madison and other higher education institutions to store and organize knowledge, helping users quickly find the information they need.
The KB contains a wide range of searchable content, including technical documentation, instructions, policies, procedures, and other reference materials. It enables content creators and administrators to efficiently develop, categorize, and maintain information while empowering end users to access reliable resources independently.
The KB team provides support, training, guidance, and consultation for administrators and editors. For assistance, contact kb-team@doit.wisc.edu. We also encourage all KnowledgeBase editors and administrators to participate in the KB Advisory Group.
KB User Group Meeting
Did you miss the 2026 KB User Group Meeting? Don't worry—you can still watch the recordings from this year's meeting.
KB Basics - Start Here
Top Documents
- KB User's Guide - Settings Tab - Uploading a New Site Logo
- About the KnowledgeBase
- SSL Certificate (Secure Sockets Layer Certificate) [Glossary]
- eppn (eduPersonPrincipalName) [Glossary]
- SVG (Scalable Vector Graphics) [Glossary]
- CSR (Certificate Signing Request) [Glossary]
- Layout [Glossary]
- IP Address (Internet Protocol Address) [Glossary]
- Service Account [Glossary]
- ZIP File [Glossary]
Documents Recently Updated
- KB User's Guide - Understanding Access to Documents
- KB User's Guide - Users Tab - User Cannot Log Into KB Admin Tools
- KB User's Guide - Settings Tab - Searching / Sorting Options
- KB User's Guide - Users Tab - Group Authorization
- KB User's Guide - Documents Tab - How To View a Document's Version History
