Knowledgebase User's Guide - Contact and Support Information
Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 54
- Total views: 4295
KB User's Guide - Understanding Access to Documents
Last updated on 2024-03-25
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...- Group: KB User's Guide
- Views this week: 98
- Total views: 847
KB User's Guide - Training - Basic Administrator Training
Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.- Group: KB User's Guide
- Views this week: 59
- Total views: 24250
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-03-01
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 66
- Total views: 26681
KB User's Guide - Documents Tab - Create a Table of Contents
Last updated on 2024-02-14
A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...- Group: KB User's Guide
- Views this week: 137
- Total views: 2835
KB Author Training - Creating a New Document
Last updated on 2024-01-24
This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...- Group: KB User's Guide
- Views this week: 115
- Total views: 42083
KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
Last updated on 2023-12-04
This document describes how your users can find the documents they seek.- Group: KB User's Guide
- Views this week: 54
- Total views: 26352
KB Author Training - Revisions
Last updated on 2023-10-18
This document describes the revision features of the KB document editor.- Group: KB User's Guide
- Views this week: 90
- Total views: 36595
KB Author Training - Title, Keywords, and Summary Fields
Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...- Group: KB User's Guide
- Views this week: 86
- Total views: 33355
KB User's Guide - General Info - How to Create Accessible Documents
Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.- Group: KB User's Guide
- Views this week: 110
- Total views: 11188
Knowledgebase User's Guide - Sensitive and Restricted Data Policy
Last updated on 2023-08-25
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 47
- Total views: 2480
KB Author Training - Body Field - Using the TinyMCE Editor
Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...- Group: KB User's Guide
- Views this week: 138
- Total views: 37473
KB Author Training - Editing an Existing Document
Last updated on 2023-08-17
This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.- Group: KB User's Guide
- Views this week: 94
- Total views: 37283
KB Author Training - Overview
Last updated on 2023-02-28
This document contains an overview and a table of contents for the 'KB Author Training' series of documents.- Group: KB User's Guide
- Views this week: 94
- Total views: 42266
KB User's Guide - Training - Author Training
Last updated on 2023-02-28
This document will help a brand new user get started with the KB and document creation.- Group: KB User's Guide
- Views this week: 49
- Total views: 24734
KB User's Guide - General - Admin and Author Training Recordings [Campus login required]
Last updated on 2021-12-10
On this page, you can view recordings from a combined admin and author training session that was conducted in February 2020. If you would like to attend an upcoming live training session, please contact kb-team@doit.wisc.edu to find out the next ...- Group: KB User's Guide
- Views this week: 0
- Total views: 3
KB User's Guide - KB Training - Watch the New Editor Training
Last updated on 2021-11-03
The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.- Group: KB User's Guide
- Views this week: 46
- Total views: 16151
KnowledgeBase (KB) Training
Last updated on 2021-11-03
This document is the first in a series of documents teaching people how to use the KnowledgeBase.- Group: KB User's Guide
- Views this week: 57
- Total views: 24383
KB User's Guide - KB Site Administrator Responsibilities
Last updated on 2021-06-01
Each KB Site has a designated administrator (admin). These are their responsibilities:- Group: KB User's Guide
- Views this week: 52
- Total views: 24306
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