KB User's Guide - Documents Tab - How To View Revision History
Last updated on 2024-02-14
This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.- Group: KB User's Guide
- Views this week: 15
- Total views: 31248
KB User's Guide - Documents Tab - How to Create Anchor Tags and Links
Last updated on 2024-02-14
If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.- Group: KB User's Guide
- Views this week: 21
- Total views: 33663
KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 46
- Total views: 51980
KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
Last updated on 2023-12-04
This document describes how your users can find the documents they seek.- Group: KB User's Guide
- Views this week: 18
- Total views: 26398
TinyMCE Editor Transition - Frequently Asked Questions (FAQ)
Last updated on 2023-10-18
The KB Admin Tools is transitioning away from the Classic editor to the TinyMCE editor. This document outlines common questions about the transition and timeline.- Group: KB User's Guide
- Views this week: 17
- Total views: 6229
KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions
Last updated on 2023-09-19
The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.- Group: KB User's Guide
- Views this week: 19
- Total views: 30658
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2023-08-28
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 12
- Total views: 11009
KB User's Guide - General Info - How to Create Accessible Documents
Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.- Group: KB User's Guide
- Views this week: 17
- Total views: 11234
KB User's Guide - Documents Tab - Expired Documents
Last updated on 2023-05-26
This document will discuss the Expired document page in the Documents tab.- Group: KB User's Guide
- Views this week: 26
- Total views: 38973
KB Author Training - Overview
Last updated on 2023-02-28
This document contains an overview and a table of contents for the 'KB Author Training' series of documents.- Group: KB User's Guide
- Views this week: 34
- Total views: 42336
KB User's Guide - Live Sites - Suggest a Document Link
Last updated on 2022-07-20
End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...- Group: KB User's Guide
- Views this week: 18
- Total views: 27006
KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion
Last updated on 2022-06-08
The Suggest a document link allows users to submit requests for new documentation.- Group: KB User's Guide
- Views this week: 16
- Total views: 35144
KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links
Last updated on 2021-06-01
Instructions for how to turn off or disable the Suggest a Document links.- Group: KB User's Guide
- Views this week: 15
- Total views: 26322
Not finding what you are looking for? Suggest a new document be created.
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