KB User's Guide - Documents Tab - Document Searching and Sorting
Last updated on 2023-10-09
The Documents tab includes many ways to search for documents.- Group: KB User's Guide
- Views this week: 30
- Total views: 32826
KB User's Guide - News Tab - Searching for News Items
Last updated on 2023-06-16
This document explains how to search within KB Admin Tools for posted news items.- Group: KB User's Guide
- Views this week: 15
- Total views: 27098
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2023-12-18
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 25
- Total views: 32197
KnowledgeBase Search Tips
Last updated on 2023-12-19
This document gives an overview of how to effectively use the Search function of your KnowledgeBase.- Group: KB User's Guide
- Views this week: 26
- Total views: 129851
KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
Last updated on 2023-12-04
This document describes how your users can find the documents they seek.- Group: KB User's Guide
- Views this week: 19
- Total views: 26399
KB Author Training - Revisions
Last updated on 2023-10-18
This document describes the revision features of the KB document editor.- Group: KB User's Guide
- Views this week: 19
- Total views: 36645
KB Author Training - Editing an Existing Document
Last updated on 2023-08-17
This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.- Group: KB User's Guide
- Views this week: 26
- Total views: 37330
KB User's Guide - Documents Tab - Default Keywords
Last updated on 2023-08-17
This document explains how to create default keywords that both authors and admins can apply to each document.- Group: KB User's Guide
- Views this week: 18
- Total views: 26430
KB User's Guide - General Info - KnowledgeBase Search Tips
Last updated on 2023-07-24
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).- Group: KB User's Guide
- Views this week: 17
- Total views: 26134
KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools
Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...- Group: KB User's Guide
- Views this week: 11
- Total views: 26759
KB User's Guide - Documents Tab - Exclude a Document from Search
Last updated on 2023-03-30
In some cases, you may wish to publish a document without allowing it to appear in your site search results. This can be done using the Exclude from search feature in the KB document editor as explained below.- Group: KB User's Guide
- Views this week: 16
- Total views: 24107
KB User's Guide - General Info - Known Issues [Campus login required]
Last updated on 2021-06-01
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.- Group: KB User's Guide
- Views this week: 0
- Total views: 2
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