KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion
Last updated on 2022-06-08
The Suggest a document link allows users to submit requests for new documentation.- Group: KB User's Guide
- Views this week: 11
- Total views: 35139
KB User's Guide - Settings Tab - Notification Settings: Configure the Email Listener
Last updated on 2023-06-01
Admins may create an optional/ additional button on their live site(s) that will send feedback directly to their ITSM. Once admins determine the workflow of an incident pushed out to their ITSM tool from the KB, they are ready to set up the Email ...- Group: KB User's Guide
- Views this week: 12
- Total views: 21124
KB User's Guide - Documents Tab - Embed a Basic Form into a KB Document
Last updated on 2023-03-07
This document will discuss how to modify and embed a basic form (based on the KB's comment/feedback form) into your KB document.- Group: KB User's Guide
- Views this week: 12
- Total views: 30955
KB User's Guide - Home Tab - My Profile
Last updated on 2023-02-28
The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...- Group: KB User's Guide
- Views this week: 19
- Total views: 31411
KB User's Guide - Live Sites - Suggest a Document Link
Last updated on 2022-07-20
End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...- Group: KB User's Guide
- Views this week: 16
- Total views: 27004
KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links
Last updated on 2021-06-01
Instructions for how to turn off or disable the Suggest a Document links.- Group: KB User's Guide
- Views this week: 12
- Total views: 26319
KB User's Guide - Documents Tab - Editing When Review Comments Are Optional
Last updated on 2023-09-11
This document describes the editing process in group spaces where review comments are optional.- Group: KB User's Guide
- Views this week: 8
- Total views: 27628
KB User's Guide - Documents Tab - Editing When Review Comments Are Required
Last updated on 2023-09-11
This document describes the steps authors need to take when their KB group requires review comments to edit documents.- Group: KB User's Guide
- Views this week: 17
- Total views: 25856
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