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ClassTech, Troubleshooting, Document Camera

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Troubleshooting steps for a document camera display issues.

Is the system on?

Make sure the system is turned on and that you selected the document camera source. In some classrooms the document camera is within a locked cabinet that only unlocks when the system is on and the source is selected. Listen for the click, then open the drawer.

Is the light on the document camera power button red or blue? (only applicable to some models)

If it is red, press and hold until it turns blue.

Is the image not showing at all, or just too dark?

If the image is dark, press the button on the document camera with a lightbulb symbol.

Still need help?

Contact the Tech Services Help Desk at 217-244-7000 or by submitting a report form.

Keywordsclassroom technology, audiovisual, AV, projector, CCME, doc cam, digital presenter   Doc ID64806
OwnerClass T.GroupUniversity of Illinois Technology Services
Created2016-07-07 10:36:50Updated2021-09-02 12:18:29
SitesUniversity of Illinois Technology Services
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