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Kaltura, Trouble Uploading

Users might encounter failed uploads to Kaltura. The first response is to try again later, when convenient.
This trouble sporadically affects some users, and could be related to a slow connection, network trouble, or transitory server issues.
They might see an error message: "Oops! Uploaded bytes exceed file size."  Please note well that there is no file size limit!
If the error is encountered:
  1. Clear your browser cache (Browsers, Clearing Cache and Cookies)
  2. Close all browser windows and restart.
  3. Open the browser window.
  4. Go to and log in (link in upper-right).
  5. Attempt the operation again.
If the error persists, contact the Tech Services Help Desk ( and the Kaltura team can investigate further.


KeywordsKaltura, mediaspace, media, upload, oops, error, uploading, trouble, video   Doc ID107512
OwnerAlan B.GroupUniversity of Illinois Technology Services
Created2020-12-02 14:48:19Updated2022-06-01 10:38:52
SitesUniversity of Illinois Technology Services
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