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Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students

IllinoisNet is a secure Wi-Fi network that all capable devices owned and used by faculty, staff, and students should be configured and connected. IllinoisNet is operated and maintained by Technology Services. If you have any questions about the service or issues connecting, please contact the Help Desk.

Click here to return to the main wi-fi help page

Before following the below instructions, try joining IllinoisNet using your NetID as the username and your usual password.

In order to streamline the process of connecting, the University provides a piece of software that configures your device to connect to the IllinoisNet network. You'll need another internet connection, such as cellular data or IllinoisNet_Guest, to download this configurator program.

Instructions for connecting to IllinoisNet_Guest can be found in our separate article here: Technology Services Wi-Fi Help Portal - Visitors and Guests

To begin connecting to IllinoisNet, use your device's web browser to navigate to https://go.illinois.edu/IllinoisNetSetup

This site will automatically detect your operating system, and the process will be somewhat different between devices:

Windows

  1. Click the Join Now button. Your browser will download a file named WiFi_University_of_Illinois_Urbana-Champaign_Wrapper.exe
  2. Run this .exe file. It may ask for administrative permissions.
  3. On the "Please enter your credentials" screen in the small window that appears, use your NetID in the 'Enter your Username' field and your account's usual password.
  4. Click the Next button. The configurator program will use your credentials to set up the IllinoisNet network.
  5. Once the program displays "Joined..." your device should be connected to the internet, and the program can be safely closed and deleted.

More information about joining IllinoisNet on Windows devices can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Windows Devices

macOS

The SecureW2 configurator program will only work on macOS Catalina (version 10.15) and above. For older versions of macOS, see the Manual Configuration section below.

  1. Click the Join Now button. Your browser will download a file named WiFi_JoinNow_Wrapper.dmg
  2. Mount this .dmg file. It will present a box with a program titled WiFi_JoinNow_Wrapper.
  3. Double-click WiFi_JoinNow_Wrapper or the secureW2 icon to run it. It may ask for permission to make changes to macOS.
  4. On the "Please enter your credentials" screen in the small window that appears, use your NetID in the 'Enter your Username' field and your account's usual password.
  5. Click the Next button. The configurator program will use your credentials to set up the IllinoisNet network.
  6. Once the program displays "Joined..." your device will connect to the internet, and the program can be safely closed and deleted.

More information about joining IllinoisNet on Apple devices can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-MAC/IOS Devices

Linux

Due to the large variety and technical nature of Linux distributions and networking utilities, it is not possible for us to provide thorough testing or support for Linux devices. If the configurator program fails for you, you may need to use your distro's networking tools to follow Manual Configuration below or consider a different operating system for University business.

  1. Make sure that mkdir, rm, tar, gzip, pwd, sed, readlink, and python are available as commands.
  2. Click the Join Now button. Your browser will download a file named SecureW2_JoinNow.run
  3. Execute SecureW2_JoinNow.run as a shell script, i.e. with a command like sh ./SecureW2_JoinNow.run
  4. The script will unpack an archive and run a Python program that will prompt for your credentials. Use your NetID as the username and your account's usual password.
  5. The program will then use your credentials to perform network configuration automatically.

More information about joining IllinoisNet on Linux devices can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Linux Devices

Android

The SecureW2 configurator application requires a version of Android that is 8 (Oreo) or newer. Devices that are not able to update to at least Android 10 may require manual configuration; see below.

  1. Click the Download button under Step 1, or install the SecureW2 JoinNow application from the Google Play Store.
  2. Open the SecureW2 JoinNow application. If you are located on campus, it will automatically detect the presence of University networks, give itself Illinois branding, and prompt for your credentials.
  3. Enter your NetID as your username and your account's usual password.
  4. Depending on your Android version, you may see a prompt about wireless networks suggested by JoinNow MultiOS. Accept this prompt.
  5. If you do not see this prompt, you may need to navigate to your Settings app and select the 'IllinoisNet' network yourself.

More information about joining IllinoisNet on Android devices can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Android Devices

More information about joining and troubleshooting networks with the SecureW2 JoinNow application is provided by SecureW2 on their website here.

iOS and iPadOS

  1. Enter your NetID in the "Enter your Username:" box.
  2. Click the Join Now button. A prompt will appear asking if you want to allow the site to download a configuration profile. Tap Allow.
  3. If a "Choose a Device" prompt appears, select the device that requires the IllinoisNet network's connection.
  4. Navigate to the Settings app, and tap on the new section titled Profile Downloaded.
  5. Tap Install in the upper-right corner and enter your device's passcode, then tap Install again.
  6. You will be prompted to enter your University account's password.
  7. Once you see "Profile Installed" tap Done in the upper-right corner.
  8. You can now select the IllinoisNet network in Wi-Fi settings, and your device will be able to connect without prompting for credentials.

More information about joining IllinoisNet on Apple devices can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-MAC/IOS Devices

ChromeOS (Chromebooks)

  1. Click the Install button or install the JoinNow MultiOS extension from the Chrome Web Store.
  2. Follow the extension's prompts, using your NetID as the username and your account's usual password.

The SecureW2 JoinNow extension has not been thoroughly reviewed for compatibility with IllinoisNet; ChromeOS users may have greater success with the Manual Configuration section below.

More information about joining IllinoisNet on Chromebooks can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Chromebook

Other Devices

Many other devices can join the IllinoisNet_Guest network by registering their MAC address to your account at the Guest and Device Management portal located at go.illinois.edu/IllinoisNetDevices

Instructions for doing so with gaming consoles can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Gaming Devices

Instructions for doing so with a variety of other types of device can be found here: Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-IOT

If your device has options for configuring details of a wireless connection, you may also have success with the Manual Configuration information below.

Manual Configuration

In the event that the SecureW2 JoinNow application does not successfully have your device connected to IllinoisNet, or your device is not compatible with the application, you may still be able to have it join.

Manually retrieve the network's certificate by navigating to https://go.illinois.edu/wificert and downloading the .cer file there, and install it in your device's advanced networking settings.

In your device's wireless internet settings, locate the appropriate fields and enter these values:

  • Network or SSID: IllinoisNet
  • Security: WPA2-Enterprise
  • Encryption: AES
  • EAP Method: PEAP
  • Phase 2 authentication: MSCHAPv2
  • CA certificate: Use system certificates (or manually select the .cer file)
  • Online Certificate Status: Require
  • Domain: wireless.illinois.edu
  • Identity: your NetID
  • Password: your account's usual password

Other fields should be left blank or at their defaults.

Still having issues?

If you are located in one of the campus residence halls, contact the University Housing Technology group by submitting a ticket at https://go.illinois.edu/rts-help.

Otherwise, contact the Technology Services Help Desk by email at consult@illinois.edu or by phone at 217-244-7000.



KeywordsWi-Fi Help Portal FAA   Doc ID90281
Ownerwireless w.GroupUniversity of Illinois Technology Services
Created2019-03-09 20:23:43Updated2024-06-20 15:18:24
SitesUniversity of Illinois Technology Services
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