KnowledgeBase User's Guide Search Results

KB User's Guide - Settings Tab - Document Expiration Period

This document discusses what the Document Expiration Period is, the default expiration period and how you can change it to suit your KB Group's needs.

• Group: KB User's Guide
• Views this week: 14
• Total views: 25697

ID: 8955

KB User's Guide - Documents Tab - Overview of Fields in Document editor

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

• Group: KB User's Guide
• Views this week: 38
• Total views: 128303

ID: 5238

KB User's Guide - Document Expiration

This document provides a broad overview of the document expiration process and what happens when a document expires.

• Group: KB User's Guide
• Views this week: 5
• Total views: 4701

ID: 122419

KB User's Guide - Documents Tab - Expired Documents

This document will discuss the Expired document page in the Documents tab.

• Group: KB User's Guide
• Views this week: 21
• Total views: 38968

ID: 15019

KB User's Guide - Settings Tab - Group Spaces Screen

There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.

• Group: KB User's Guide
• Views this week: 28
• Total views: 26144

ID: 18597

KB User's Guide - API - Accessing the Private API

This document explains how to obtain and API token and connect to the KB's Private API layer following the provisioning of your OAuth account.

• Group: KB User's Guide
• Views this week: 20
• Total views: 18765

ID: 93968

KB User's Guide - Settings Tab - Banner Alerts

This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.

• Group: KB User's Guide
• Views this week: 14
• Total views: 27934

ID: 18963

KB User's Guide - News Tab - News Item Status

This document defines the different states of a News item.

• Group: KB User's Guide
• Views this week: 8
• Total views: 25896

ID: 20879

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

This document details the functionality available when viewing a document in read-only mode.

• Group: KB User's Guide
• Views this week: 28
• Total views: 33783

ID: 5251

KB User's Guide - Documents Tab - Reviewing Expiring Documents

This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.

• Group: KB User's Guide
• Views this week: 14
• Total views: 11657

ID: 12072

KB User's Guide - Documents Tab - Document Information Table Live Site

The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.

• Group: KB User's Guide
• Views this week: 11
• Total views: 12563

ID: 112060

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 23
• Total views: 51309

ID: 8537

KB User's Guide - Settings Tab - Notification Settings

The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.

• Group: KB User's Guide
• Views this week: 19
• Total views: 30710

ID: 6279

KB User's Guide - Documents Tab - Inactive Documents

This document will discuss the Inactive document.

• Group: KB User's Guide
• Views this week: 12
• Total views: 27015

ID: 36821

KB User's Guide - Documents Tab - Status

This document discusses how each document status is defined.

• Group: KB User's Guide
• Views this week: 8
• Total views: 140376

ID: 5234