KB User's Guide - API - Accessing the Private API
Last updated on 2024-04-12
This document explains how to obtain and API token and connect to the KB's Private API layer following the provisioning of your OAuth account.- Group: KB User's Guide
- Views this week: 19
- Total views: 18764
KB User's Guide - Documents Tab - Inactive Documents
Last updated on 2024-02-29
This document will discuss the Inactive document.- Group: KB User's Guide
- Views this week: 11
- Total views: 27014
KB User's Guide - Documents Tab - Expired Documents
Last updated on 2023-05-26
This document will discuss the Expired document page in the Documents tab.- Group: KB User's Guide
- Views this week: 20
- Total views: 38967
KB User's Guide - Documents Tab - Status
Last updated on 2023-05-11
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 8
- Total views: 140376
KB User's Guide - Documents Tab - Reviewing Expiring Documents
Last updated on 2023-04-25
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.- Group: KB User's Guide
- Views this week: 13
- Total views: 11656
KB User's Guide - Settings Tab - Group Spaces Screen
Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.- Group: KB User's Guide
- Views this week: 28
- Total views: 26144
KB User's Guide - Documents Tab - Left Navigation Bar Links
Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools- Group: KB User's Guide
- Views this week: 21
- Total views: 51307
KB User's Guide - Settings Tab - Notification Settings
Last updated on 2024-03-25
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.- Group: KB User's Guide
- Views this week: 18
- Total views: 30709
KB User's Guide - Documents Tab - Overview of Fields in Document editor
Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.- Group: KB User's Guide
- Views this week: 38
- Total views: 128303
KB User's Guide - Settings Tab - Banner Alerts
Last updated on 2023-09-19
This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.- Group: KB User's Guide
- Views this week: 14
- Total views: 27934
KB User's Guide - News Tab - News Item Status
Last updated on 2023-06-30
This document defines the different states of a News item.- Group: KB User's Guide
- Views this week: 8
- Total views: 25896
KB User's Guide - Settings Tab - Document Expiration Period
Last updated on 2023-06-26
This document discusses what the Document Expiration Period is, the default expiration period and how you can change it to suit your KB Group's needs.- Group: KB User's Guide
- Views this week: 14
- Total views: 25697
KB User's Guide - Documents Tab - Viewing Documents in Review Mode
Last updated on 2023-06-12
This document details the functionality available when viewing a document in read-only mode.- Group: KB User's Guide
- Views this week: 27
- Total views: 33782
KB User's Guide - Document Expiration
Last updated on 2023-04-25
This document provides a broad overview of the document expiration process and what happens when a document expires.- Group: KB User's Guide
- Views this week: 5
- Total views: 4701
KB User's Guide - Documents Tab - Document Information Table Live Site
Last updated on 2022-08-25
The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.- Group: KB User's Guide
- Views this week: 11
- Total views: 12563
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