KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 51
- Total views: 51985
KB Author Training - Body Field - Using the TinyMCE Editor
Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...- Group: KB User's Guide
- Views this week: 28
- Total views: 37526
KB User's Guide - Documents Tab - Custom URL Field
Last updated on 2023-04-26
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...- Group: KB User's Guide
- Views this week: 33
- Total views: 30508
KB User's Guide - Documents Tab - Redirect a document via the "See also" field
Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.- Group: KB User's Guide
- Views this week: 20
- Total views: 27171
KB User's Guide - Users Tab - Adding a User
Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...- Group: KB User's Guide
- Views this week: 32
- Total views: 46836
KB User's Guide - Documents Tab - Overview of Fields in Document editor
Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.- Group: KB User's Guide
- Views this week: 49
- Total views: 128314
KB User's Guide - Documents Tab - Uploading Images and Other Attachments
Last updated on 2024-02-01
Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).- Group: KB User's Guide
- Views this week: 18
- Total views: 47100
KB User's Guide - Assessment Tab - New Question
Last updated on 2023-12-12
This document will show you how to create a new Question for use with the Assessment Module.- Group: KB User's Guide
- Views this week: 20
- Total views: 30549
KB User's Guide - News Tab - News Creating/ Editing Form Fields
Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...- Group: KB User's Guide
- Views this week: 28
- Total views: 33442
KB User's Guide - Assessment Tab - Quiz/Survey Modules
Last updated on 2022-06-24
This document will walk you through the steps to create a Quiz/Survey Module in the Assessment tab.- Group: KB User's Guide
- Views this week: 13
- Total views: 30507
KB User's Guide - Documents Tab - Editing a Shared Document
Last updated on 2023-12-18
This document describes how the document edit screen will appear when you edit a document that has been shared by another group.- Group: KB User's Guide
- Views this week: 16
- Total views: 2334
KB Author Training - Title, Keywords, and Summary Fields
Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...- Group: KB User's Guide
- Views this week: 26
- Total views: 33410
KB User's Guide - General Info - Embedding KB Content in Another Website
Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.- Group: KB User's Guide
- Views this week: 15
- Total views: 20450
KB User's Guide - Documents Tab - Embed a Basic Form into a KB Document
Last updated on 2023-03-07
This document will discuss how to modify and embed a basic form (based on the KB's comment/feedback form) into your KB document.- Group: KB User's Guide
- Views this week: 16
- Total views: 30959
KB User's Guide - Documents Tab - Where To Place <link> Tags
Last updated on 2021-11-29
The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...- Group: KB User's Guide
- Views this week: 8
- Total views: 8737
KB User's Guide - API - Using JavaScript to Embed KB Content
Last updated on 2021-06-01
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.- Group: KB User's Guide
- Views this week: 16
- Total views: 24416
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