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Clearing Browser Cache and Cookies

This document explains where to find instructions on how to clear cache and cookies in most popular web browser versions.

Desktop Web Browsers

Clearing the browser cache prevents you from using old/out-of-date versions of websites and protects your personal information. It also helps running some applications better on your computer by freeing up space.

Note: Make sure you set the Time Range to the "All Time" or "Everything" options when available to clear all data. Please save any unpublished work before proceeding; you will be logged out of all sites and applications and will need to re-authenticate.

Table with browser name and links to Windows documents and macOS documents.
Browser Windows Document Link macOS Document Link
Google Chrome
Google Chrome		 Chrome (Win) - Clearing Cache and Cookies Chrome (Mac) - Clearing Cache and Cookies
Firefox
Firefox		 Firefox 57+ (Win) - Clearing Cache and Cookies Firefox 21+ (Mac) - Clearing Cache and Cookies
Safari
Safari		 Safari (Win) - Clearing Cache and Cookies Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
Microsoft Edge
Microsoft Edge		 Edge (Win) - Clearing Cache and Cookies None
Opera
Opera		 Opera (Win) - Clearing Cache and Cookies Opera 28.0 (Mac) - Clearing Cache and Cookies
New Microsoft Edge logo
New Microsoft Edge		 New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies

Mobile Web Browsers

Table with mobile Operating System and corresponding documents on clearing cache and cookies.
Operating System Document Link
Android Icon
Android		 Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
iOS Icon
iOS		 iOS - Clearing Cache and Cookies
webOS Icon
webOS		 HP webOS 2.x - Clearing Cache and Cookies
Windows Phone Icon
Windows Phone		 Internet Explorer (Windows Phone) - Clearing Cache and Cookies

Legacy Versions

Windows

Table with browser name and links to Windows documents.
Browser Document Link
Internet Explorer 9, 10, & 11
Internet Explorer 9, 10, & 11		 Internet Explorer 9, 10, and 11 (Win) - Clearing Cache and Cookies
Internet Explorer 6
Internet Explorer 6		 Internet Explorer 6 (Win) - Clearing Cache and Cookies
Internet Explorer 7
Internet Explorer 7		 Internet Explorer 7 (Win) - Clearing Cache and Cookies
Internet Explorer 8
Internet Explorer 8		 Internet Explorer 8 (Win) - Clearing Cache and Cookies
Firefox 3.5
Firefox 3.5		 Firefox 3.5 (Win) - Clearing Cache and Cookies

Keywordsclear delete remove reset cleanup cache cache cookie cookies saved web pages webpage webpages page msie ie6 ie7 ie8 ie11 internet explorer 6 7 8 11 ie edge firefox ff opera safari mozilla netscape google chrome windows phone webos ios android blackberry net clean cc ccc browsing data help desk Clearing Browser Cache and Cookies “safari cannot open this page”   Doc ID12384
OwnerHelp Desk KB TeamGroupDoIT Help Desk
Created2009-10-06 18:00:00Updated2024-08-05 14:45:45
SitesChippewa Valley Technical College, DoIT Help Desk, Fox Valley Technical College, Google Apps, Learn@UW-Madison, Michigan State University Demo, Microsoft 365, NDSU IT Knowledge Base, University of Illinois Engineering IT, University of Illinois Extension KB, University of Illinois School of Chemical Sciences, University of Illinois System, University of Maryland Engineering IT, UW Stout, UW System Administration DLE, UW–Shared Services, Wisc Account Admin
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