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SYSTEM STATUS
University of Illinois System
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Results: 1–20 of 28
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No.
Number
Document Title
ID
Updated
Views
1
AITS - Service Desk - UI New Hire - Unable to Claim NetID
65124
2026-04-06
6150
2
AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Windows)
[Campus login required]
113854
2026-02-09
2653
3
AITS - Service Desk - AITS VPN - SSTP 2FA/Duo Push Connection (Windows)
[Campus login required]
113750
2026-02-09
2255
4
AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Mac)
[Campus login required]
113336
2026-02-09
2366
5
AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Windows)
[Campus login required]
113335
2026-02-09
70
6
AITS - Service Desk - NetID Center - Error: '500 500' or '409 409'
99994
2026-02-09
8992
7
AITS - Service Desk - NetID Center - I Forgot my NetID/UIN
56016
2026-02-09
14727
8
AITS - Service Desk - NetID - Expiration Process for Each Campus
90853
2026-02-02
7315
9
AITS - Service Desk - Enterprise Applications - Unable to Login to Enterprise Applications with NetID/Password
73051
2026-01-26
90535
10
NetID - How do I request a new External Affiliate status?
89419
2025-10-17
21212
11
NetID Center
94076
2025-10-17
9090
12
University Bursar - Where can I find information about tuition and fees?
90473
2025-09-03
10617
13
AITS - Service Desk - 2FA/DUO - Authentication Methods & Devices
[Campus login required]
65941
2025-08-20
33601
14
My UI Info (Nessie) - Directory Server Error
48204
2025-07-29
6081
15
My UI Info (Nessie) - Technical Problems - During/After Working Hours
48223
2025-07-29
7077
16
AITS - Service Desk - AITS VPN - SSTP for 2FA/Duo Token Connection (Windows)
[Campus login required]
113749
2025-02-17
3267
17
Multi-Factor Authentication (MFA), Yubikey, Purchase and Use
72159
2026-04-10
33094
18
NetID Claim, How to claim a NetID as an Affiliate
119074
2026-04-08
11970
19
Identity and Access Management, Affiliate NetID Manager FAQ
128347
2026-04-08
34962
20
Multi-Factor Authentication (MFA), Duo Prompt Display Issues
108918
2026-04-01
8986
1
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System Offices
Administrative Information Technology Services (AITS)
(217) 333-3102
servicedeskaits@uillinois.edu
Chicago
Technology Solutions
(312) 413-0003
ithelp@uic.edu
Springfield
Information Technology Services (ITS)
(217) 206-6000
techsupport@uis.edu
Urbana-Champaign
Technology Services at Illinois
(217) 244-7000
consult@illinois.edu
Internal Notes
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