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Canvas@Illinois , McGraw, Cengage, Wiley, Pearson, MacMillan online materials

I'm having trouble accessing McGraw-Hill, Cengage, McMillan, Pearson online products, who do I contact?
There are several classes using McGraw-Hill, Cengage, MacMillan, or Pearson products, some of this material is through Canvas. Unfortunately, the Canvas support team doesn't have access to these materials and thus you will need contact each group's support team:

McGraw-Hill :

Faculty hotline: 866-344-2065  

Student: 800-331-5094

Cengage (Web Assign):

webassign@illinois.edu  

Faculty Support: Customer Service: 800-354-9706 | Technology Support: 800-423-0563

Student Support: https://cengage.my.site.com/s/login/

Status Page:  https://trust.cengage.com

Wiley Technical Support 

 http://hesupport.wiley.com 

Instructors Only: 877-568-0192

Pearson Support: 

https://support.pearson.com

MacMillan Support:

1) Fill out a form at https://macmillan.force.com/macmillanlearning/s/contactsupport 
OR 
2 ) Call 1-800-936-6899 
Monday - Thursday: 7:00 a.m. - 2:00 a.m. EST 
Friday: 7:00 a.m. - 11:00 p.m. EST 
Saturday: 11:00 a.m. - 7:00 p.m. EST 
Sunday: 11:00 a.m. - 2:00 a.m. EST


Keywords:
canvas, McGraw-Hill, Compass, Connect, MyLab, My Lab, Wiley, customer support, hotline, web assign, webassign, MacMillan, publisher 
Doc ID:
56616
Owned by:
Canvas C. in University of Illinois Technology Services
Created:
2015-09-22
Updated:
2024-01-29
Sites:
University of Illinois Technology Services