New Hire Orientation and Training (IT and HIS)

As Veterinary Teaching Hospital (VTH) personnel, you will be working with patient/client records and will have access to our electroni medical record system, SANDI. All personnel, including students and volunteers, working within the VTH must complete the New Hire Orientation course, which contains helpful information and policies that you should be aware of during your time in the clinic. You will receive an email from Health Information Systems (HIS) with the link to the VTH Orientation and Training, in Canvas, specific to your role (staff, clinician, etc.) in the hospital.

The following tasks should be completed as soon as possible to ensure you have access to vital systems on your first day and beyond. If you have questions or issues, select the specific Help link next to the task for which you need assistance. (IT Help or  HIS Help)

Setup (Most Users)

  1. Password & Recovery (IT Help)
  2. Duo 2FA (IT Help)
    • Two factor authentication used for secure access to applications
    • Installation Instructions (Smartphone or tablet): Adding a Device to Duo
  3. WiFi Access:  IT Help
    • When you arrive on campus, connect to IllinoisNet_Guest first to configure your device.
    • Once configured, you can log in to IllinoisNet directly using your NetID and password.
    • Documentation: Detailed Wireless Instructions
  4. Virtual Private Network (VPN) IT Help
  5. Cloud Dashboard IT Help
    • Visit the Cloud Dashboard to enable access to your U of I Box and Google Apps accounts.

VTH Applications (Primarily used in the VTH)

  1. VTH PACS IT Help
  2. VTH SANDI HIS Help
  3. Illinois Vet Messenger (IVM)  HIS Help
  4. Inventory Management System (IMS) Optional/Limited Access HIS Help
  5. Instinct (ER Manages user access: Email Erin Long erinlong@illinois.edu and Joy Walker jhinrich@illinois.edu)
    • Electronic Treatment Sheet application. (Standalone)
    • Documentation: Instinct
  6. VetSOAP AI Medical Transcription (Online Account Creation and Documentation)
    • AI powered medical transcription software to assist with clinical notetaking. 
    • KB with online account creation instructions: VetSOAP AI Medical Transcription
    • Note: IT nor HIS have support access, please go to the KB article above.
  7. WaitWell (Clients are given a tablet to sign into WaitWell by CSRs. From there ER updates the client via the app.)
    • WaitWell is a quue management/scheduling planform that allows our clients to join the ER virtual waitlist.

For assitance with Medical Records email: Medrec@vetmed.illinois.edu




Keywords:
training, new hire, repots, discharge, worklist, register, send, email, charge, charges, billing clinician intern resident student vet tech sandi 
Doc ID:
113795
Owned by:
Tina O. in UofI College of Veterinary Medicine Teaching Hospital
Created:
2021-09-21
Updated:
2026-07-22
Sites:
University of Illinois College of Veterinary Medicine Teaching Hospital