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cPanel, Run AutoSSL Manually
Symptoms of an expired SSL Certificate:
- Visitors to your site see a warning message when they visit https://accountname.web.illinois.edu
- Visitors to your site see a warning message when they visit http://accountname.web.illinois.edu if you have "Force HTTPS Redirect" enabled
- Visitors to your site see a warning message when they visit https://yourcustomdomain.illinois.edu
- Visitors to your site see a warning message when they visit http://yourcustomdomain.illinois.edu if you have "Force HTTPS Redirect" enabled
Solution:
- Visit https://web.illinois.edu
- Click "Illinois Login"
- Follow the login process to access your cPanel account list
- Click on the account that is exhibiting this issue
- Click "SSL/TLS Status"
- Review the status of the certificates
- Click the "Run AutoSSL" button (this button can take 10-30 seconds to appear after loading the page)
- Wait for the message that AutoSSL is complete; the page will reload
- Review the status of the certificates and any error messages that were received
- Errors for domains you are not using, such as www.customdomain.illinois.edu or mail.customdomain.illinois.edu can be safely ignored