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cPanel, Known issues

Known issues with the cPanel web hosting service.

Open: Error logging in with Safari

Fixed: Cannot create new cPanel account from iOS devices

We believe this issue to be fixed. If you experience this issue after 3:05pm on 6/18/18, please open a ticket by emailing


Upon checking the Data Use acceptance and clicking Accept, account creation requests are cancelled instead of being processed.


Issue verified present on

  • iPhoneSE iOS 11.4
  • iPad, unknown version

Work around

Create your account using an alternate device.

Keywords:cPanel, web hosting, known issues, status   Doc ID:85006
Owner:Web H.Group:University of Illinois Technology Services
Created:2018-08-17 16:05 CDTUpdated:2019-01-14 16:50 CDT
Sites:University of Illinois Technology Services
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